Support and Maintenance
Maxiom’s IT support and maintenance services ensure your infrastructure and applications run smoothly, providing continuous monitoring, troubleshooting, and performance optimization.
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IT infrastructure maintenance
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Application support services
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Performance optimization
Say hello, and let us help.
Thank you for your interest in Maxiom Technology’s software development solutions and services. We are looking forward to working with you on your next software project.
Trusted by Industry Leaders
Comprehensive IT Support for Flawless Operations
Maxiom provides full-scale IT support and maintenance services that ensure your systems are stable, scalable, and high-performing. From basic troubleshooting to advanced root cause analysis, we handle all aspects of IT infrastructure management.
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IT support
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System stability
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Infrastructure management
Tailored Multi-Tier Support Services for Your Business Needs
We offer three tiers of support—L1, L2, and L3—to meet your business’s specific needs. Whether it’s handling basic system updates or resolving complex infrastructure issues, Maxiom’s skilled support team ensures smooth operations and minimal downtime.
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Three tiers
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System updates
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Complex issues
Proactive Maintenance to Extend the Life of Your Systems
Maxiom’s proactive maintenance services help you stay ahead of potential issues. By continuously monitoring and optimizing system performance, we prevent problems before they impact your operations, ensuring longevity and reliability of your IT infrastructure.
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Proactive maintenance
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System performance
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Operational reliability
Support and Maintenance Services for Your Industry
Maxiom delivers tailored support and maintenance across industries, ensuring uptime, security, and efficiency for systems like ERP, healthcare, and SaaS.
Healthcare
We provide tailored support for healthcare systems, ensuring secure, compliant, and reliable performance of patient management systems, telemedicine applications, and healthcare databases.
Finance
Our support services for financial institutions focus on maintaining secure, compliant systems. We handle everything from security audits to system updates, ensuring that your banking platforms and transaction systems are always available.
Enterprise Solutions
Maxiom’s support and maintenance services for enterprise systems ensure uptime, security, and efficiency. From ERP and CRM systems to large-scale data centers, we manage your IT infrastructure to reduce downtime and increase productivity.
Retail & eCommerce
Maxiom’s support and maintenance services for eCommerce platforms ensure optimal performance during high-traffic periods, seamless integration with payment gateways, and regular updates to keep your system secure and up-to-date.
Cloud Infrastructure
We offer support and maintenance for cloud environments, ensuring optimal performance, proactive security management, and cost efficiency for your cloud infrastructure.
SaaS Solutions
Maxiom provides 24/7 support and maintenance for SaaS applications, ensuring smooth operation, secure deployments, and the ability to scale as your user base grows. Cloud Infrastructure
How We Do It
Our Proven Support and Maintenance Process
Hear From Those Who Trust Us
What Our Clients Are Saying
Our clients’ success stories speak volumes about the quality and impact of our work. Explore the testimonials from businesses that have partnered with Maxiom Technology and discover how we’ve helped them achieve their goals through innovative solutions and dedicated service.
They know what they’re talking about, so trust their expertise. Definitely hire them for remote developer outsourcing.
Brian Ball
Healthcare Legal Solutions
Our success has cemented a long-standing collaboration between the City of Allentown and Maxiom Technology.
Laura Ballek-Cole
City of Allentown PA
Maxiom's ability to work with our internal Scrum team, coaching best practices and avoiding pitfalls was essential. A clear leader.
Quentin Gilbert
AT&T Government Solutions
The rare quality that stands out with Maxiom Technology is ingenuity. They have proven time and time again, they have the answer to any problem where others fail.
Michael Atkins
Toastmasters International
High caliber software developers with an excellent track record of successful software projects delivery.
Alfonso Davila
Buchanan-Edwards
I highly recommend Maxiom to any organization needing a truly brilliant custom software development company.
Jaime Hayden
Exelis
Join 1,000+ Businesses Who Turned Their Ideas Into Reality
Partner with Maxiom Technology to bring your ideas to life. We transform concepts into fully developed solutions with efficiency, precision, and expert craftsmanship. Let’s build your success story together.
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Top 5% developers
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Proven agile process
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Scalable solutions
Frequently Asked Questions
Questions? We're Glad You Asked
Here's a little more about how we operate. Got a more specific question? Feel free to get in touch.
Maxiom provides a full range of IT support services, including system monitoring, troubleshooting, performance optimization, and security management. We offer three tiers of support to meet your specific needs, from basic maintenance to complex incident resolution.
We offer three levels of support:
- L1 Support for basic troubleshooting and system monitoring
- L2 Support for advanced troubleshooting, system updates, and configuration management
- L3 Support for complex technical issues, including bug fixing, audits, and performance tuning.
Proactive maintenance ensures that potential issues are identified and resolved before they impact your operations. This approach minimizes downtime, reduces costly repairs, and extends the life of your IT infrastructure.
Yes, Maxiom offers full-scale support and maintenance services for cloud environments. We manage cloud infrastructure performance, optimize resource utilization, ensure security, and provide help-desk services to keep your systems running smoothly.
Maxiom conducts regular security audits, penetration testing, and code reviews to ensure that your systems are protected from vulnerabilities. We also implement security updates and provide continuous monitoring to detect and respond to potential threats.
We provide support and maintenance services for a wide range of platforms, including on-premise servers, cloud servers, web applications, mobile applications, networks, databases, and more.
Maxiom offers around-the-clock monitoring and support through our dedicated team of IT professionals. We ensure that any issues are identified and addressed promptly, ensuring minimal downtime and continuous operations.
We provide regular reporting, including incident analysis, system health checks, performance metrics, and security audits. This ensures that you are always informed about the status of your systems and the actions we are taking.
Maxiom uses a variety of industry-leading tools for system monitoring, troubleshooting, performance optimization, and security management. These tools allow us to provide fast, efficient support and maintenance services tailored to your needs.
Yes, our support and maintenance services are fully scalable. We can adjust the level of support as your business grows, ensuring that your IT infrastructure continues to meet the demands of your expanding operations.
By the numbers
Our journey of
excellence since 2003
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Innovative software solutions delivered across various industries.
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Global partnerships built on trust and results.
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High-quality code driving efficiency and innovation.
Years of Experience
Projects Completed
Clients Served
Lines of Code Written
Explore Our Recent Projects
See how we’ve turned challenges into successes. Our portfolio highlights the custom solutions we’ve delivered and the impact we've made across various industries.
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- AI
- Creative Design
- MVP Development
- Remote Teams
- Software Engineering
Fresh Ideas and Innovative Insights
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Ready to Supercharge Your Software Projects?
Are you ready to bring your project to life? Reach out and share your vision with us and let's work together to make it a success.
