← Back to Case Studies

zLinq

Telecom / Enterprise ITUnited States
zLinq Telecom / Enterprise IT custom software case study — Maxiom Technology

Project Overview

UX/UI design for zLinq's telecom lifecycle platform. A Lead Designer works with the CTO in Figma on the customer dashboard — assets, savings, feed, and navigation — so the product team can ship it.

Maxiom is the UX/UI design partner on zLinq's telecom lifecycle platform: SaaS dashboard design in Figma for the customer-facing product, handed to zLinq's engineers to ship. Enterprise product design: information architecture, interaction design, and a design language the product team can implement.

First phase was a complete Main Page redesign of the customer dashboard. Metrics, summary, and data widgets (assets, savings, add/delete columns). An activity feed in expanded and collapsed states. A new left navigation, collapsed and expanded. Customer-facing workflows first; as little internal UI as possible for the first release. Widget containers and the feed concept were proven in a short UI proof of concept before the full dashboard redesign.

A Lead Designer works in Figma with the CTO and a Senior Business Analyst. Weekly review, comments in the file. More than a year later the same UI/UX design engagement is on the next design phase of the same SaaS dashboard product.

Talk to a senior designer about SaaS dashboard UX/UI

This is weekly Figma review with a CTO who ships — UI/UX design, not a deck that dies at handoff. If that is the engagement you want, start at contact us.

Project inquiry

Tell us what you are trying to ship

Response within 1 business day

The Challenge

zLinq sells a telecom lifecycle platform — software and services for voice and data connectivity, unified communications, and contact center. The SaaS dashboard had to show assets, savings, and vendor work without reading like a spreadsheet. The CTO needed enterprise UX: operational workflows (personas on real scenarios) turned into a design language engineers would actually build.

Our Solution

A Lead Designer runs UX/UI in Figma with the CTO and a Senior Business Analyst: weekly review, comments in the file. Work opened with a short UI proof of concept on the customer dashboard, then a full SaaS dashboard redesign — metrics, summary, and data widgets; assets and savings views; an activity feed in expanded and collapsed states; a new left nav. Customer-facing workflows first. Designs are consumed by zLinq's product and engineering team.

Technologies Used

FigmaUI/UX DesignSaaS DashboardsDesign SystemsDigital Product Design

Results & Impact

Impact

Still the design partner more than a year later, now on the next phase of the same product — ongoing UX/UI and digital product design, not a one-off mock.

Client Testimonial

The initial UI POC was very well received.

CTO

zLinq

Why Maxiom?

Ready to start? Back to the inquiry form

Frequently asked questions

What did Maxiom design for zLinq?

UX/UI for the customer-facing telecom lifecycle dashboard. First phase was a complete Main Page redesign: high-fidelity UI for metrics, summary, and data widgets; assets and savings views; an activity feed in expanded and collapsed states; and a new left navigation. Internal UI was kept as small as possible for the first release.

Who designed the zLinq work?

A Maxiom Lead Designer. Weekly review with the CTO and a Senior Business Analyst. Comments live in the Figma file.

How does the engagement run day to day?

Figma is the working file. The CTO reviews weekly. zLinq's product and engineering team consumes the designs and ships them. Maxiom is the design partner, not the build team on this engagement.

Is the zLinq engagement still active?

Yes. The same UX/UI partnership is still on the product more than a year later — now a new design phase, not a one-off mock.

What was the proof of concept?

A short UI proof of concept on the customer dashboard: feed concept, widget containers, and the new design language. The CTO wrote that the initial UI POC was very well received.

Do you hand designs off to the client's engineers?

On this engagement, yes. Product design handoff is the Figma file: zLinq's product and engineering team consumes it and ships. The test is whether they can build from the file, not whether the deck looks finished.

How do UX/UI engagements like this start?

Usually a short, bounded UI proof of concept on the riskiest surface — here, the customer dashboard — then a written UX/UI engagement if it lands. Start at contact us with the product, the constraint, and who has to ship from the file.

Is this staff augmentation or a design engagement?

A Lead Designer UX/UI engagement. Extra developers inside your org is a different conversation — say so on the contact form.